Heat pump replacement services for homeowners in the greater Indianapolis area.
Has your heat pump stopped operating as efficiently or effectively as it once did? If your unit is getting up there in age and exhibiting signs of an issue, it may be time to consider a heat pump replacement. Of course, not all problems require complete replacement and if your heat pump is less than 15-years-old, it’s likely that it can be repaired for continued use. The HVAC pros at Complete Comfort Heating & Air can come out to your home and diagnose the issue to find you the best solution to meet your needs.
If we find that a heat pump replacement is more cost-effective than repairs, we will offer recommendations on the best type of unit for you based on efficiency, price, and your heating and cooling preferences.
When Is It Time for Heat Pump Replacement?
If it isn’t obvious that you need a heat pump replacement, there are a few tell-tale signs that can help you determine when to seek professional assistance. Give us a call to assess your system if:
- Your heat pump has reached 15 years of age or older
- Your unit requires frequent repairs
- Your energy bills have spiked
- There are inconsistent temperatures across rooms of your home
- You notice loud, unusual noises coming from your unit
Replacing no older system can often save you money over having it repaired. In fact, the Department of Energy (DOE) states that replacing a heat pump 10-years-old or over with a newer, ENERGY STAR® qualified model can save you as much as 20 percent on your heating and cooling bills!
Our Heat Pump Replacement Services
When you need heat pump replacement in Indiana, call Complete Comfort Heating & Air. We service homes in Indianapolis, Gahanna, New Albany, Westerville, Worthington, and surrounding cities. Our technicians are NATE-certified to perform service professionally and with the highest level of technical expertise, and our products are top-of-the-line with high-efficiency units available from Trane.
We offer two consultation options to help you find the best unit for you, at the best price. A premium in-home consultation allows our heat pump installers to perform an ACCA Manual J (industry and code standard) system load calculation on every room of your home and also to verify airflow and overall performance. This assessment then allows us to provide you with a custom heat pump designed to meet your needs.
During our standard in-home consultation, we also perform an ACCA Manual J load calculation, but do not assess every room. We recommend this route if you were happy with your previous system and simply want to replace it with an updated model.
24/7 On-Call Emergency HVAC Services Available
No extra charge for nights or weekends
Call: (317) 759-2529
What Our Customers Tell Us
We are proud to have our customers say that they trust us. Based on their reviews and comments, we are THE trusted heating, cooling and water heater contractor in the Indianapolis area, from Zionsville to Carmel, Greenfield to Westfield and everywhere else in Central Indiana.
Aaron Valier
21:06 17 May 17
100% recommend. My AC stopped working and they came out same day. It looked like a motor had gone bad and they worked with me to bring down the cost. Part of it was frozen over so they said they needed to give it a day to melt and make sure there was nothing else going on before the work was done. Next day, it turned out the motor was ok, but being overworked because of the ice and refrigerant had run low. They were honest and didn't try to trick me into replacements I didn't need even though it brought the cost down to almost nothing.
This is a company I will trust on all HVAC work going forwardread more
Daniel Guillaud
18:47 07 Apr 17
I have lived in my house for about 2 years now and have had on and off a/c issues since literally day #1 (and my system was new in 2011). It is a unique a/c system called a "space pac." A local company came out the day we moved in and did a quick patch job that got the a/c running, but over the course of a year it got more and more unreliable. This spring I scheduled a tune up with complete comfort based on google reviews. They arrived and found an underlying problem and worked hard to correct the real problem instead of patching it again. Everything was fixed in 2 short vists, my a/c is working again, the price was very reasonable, and the personnel were polite, professional, and kept me informed every step of the way. I will definitely continue to do business with complete comfort in the future. Thank you!read more
David Sloan
20:04 13 Mar 17
Great company to do businesses with, fast friendly service at a good price. Nice workmanship. I would recommend to anyone
Tiger Hsu
00:36 04 Mar 17
These HVAC techs are one of the best in indy. I had to replace my air handler due to it being very old. The Techs came out removed all the old junk and placed in the new one. Their pricing is more reasonable than some of the other quotes I've gotten. I would recommend them to anyone.
Dale Needleman
12:07 02 Aug 16
We just had a complete system Ac and Furnace installed. The experience was perfect start to finish. Quick to come out and inspect and quote system, and good follow up to my questions. I found that the units they quoted were high quality and best equipment for the prices I received. We booked the job, they showed up on time, and were prepared to do the work as requested. They pointed out some things to me, and we discussed system installation options. I felt they cared about our comfort. The job was completed, the crew cleaned up as promised, and we are in operation. High points- Equipment quality, lower price quote, knowledgeable team, clean installation. Low points - NONE so far. Hands down we are pleasedread more
Kye Kim
05:02 05 Jun 16
Outstanding work done by Garrett at Complete Comfort. He installed new AC & Furnace for our home and all I can say is Garrett did an excellent job. He took care of all the little things to make sure our new heating and cooling system works perfectly. I felt like he worked on it as if it was his home. When the work was done everything worked perfect and no mess left behine. Compare what my neighbors paid for their new system I got more for less for mine. My AC & furnace are larger, more efficient and has more features yet I paid less then my neighbors. If you want outstanding workmanship with excellent price on heating and cooling system you can't go wrong with Garret at Complete Comfort.read more
Brian Leach
15:36 21 Jun 17
First of all, I've worked with a lot of contractors over the years so I know a good one when I see one. Matt, CO owner, was polite, punctual and extremely informative. Even after what I assumed to be a cheap fix turned into more than expected, I never felt taken advantage of. I am confident the work was done correctly. I 100% recommend this company.read more
Vincent V
19:03 27 Sep 17
Before I found Complete Comfort, I had performed all of the maintenance services myself (clear the drain, clean the evaporator coil and condenser coil, and replace the air filter). In the process of connecting my gauges to my ac unit for diagnostic purposes, I had lost several ounces of refrigerant that I knew needed to be replaced. Rather than buying a small tank of refrigerant and waiting for two day shipping, I called about a dozen ac repair companies and was disappointed by their lack of transparency with their fees and aggressive sales techniques.
When I spoke with Josh at Complete Comfort, the difference in professionalism and knowledge was drastic. He was honest about pricing and very understanding whenever I would cancel or reschedule an appointment. Although I eventually repaired my ac myself, the knowledge he gave me over the phone was instrumental to successfully repairing my ac!
When the time comes for a repair beyond my abilities/ comfort-zone, I will not hesitate to call Complete Comfort! Highly recommended!read more
Matt Frazier
18:56 06 Dec 17
Complete Comfort Heating and cooling did a great job installing our furnace and AC unit! They were the most informative about the work we needed done, the time frame to do it, and the cost associated with all the different options we requested from them. I couldn't recommend them more highly!
Richard Hedgecock
03:53 22 Dec 17
At 57 I have had a lot of service calls in my life but my experience here was THE BEST IVE EVER HAD! From the dispatch people grasping the seriousness of my problem to the patience and professionalism exhibited by the service tech, I will never use anyone else again. You will not go wrong here!!
Christina Harrell
22:45 21 Dec 17
They replaced our HVAC system the next day for a good price. They were polite hard-working and did a great job.
Rikki Wydra
20:09 29 Dec 17
I called several repair companies when my furnace stopped keeping up in these freezing temps. Most said they were too busy to get to me or were too busy to get to me during normal business hours. When I called Complete Comfort, Joshua vowed to get to me that day or the next during normal hours no matter what. Later, an extremely nice woman from the office called to set up an appt to get me in immediately. Honestly, the nicest, most helpful two people I spoke to throughout this entire ordeal. They also had the utmost patience. Definitely recommend!read more
Barbara Owen
21:00 29 Dec 17
Complete Comfort Heating and Air conditioning came through for us when another big name company failed us right in the middle of a cold snap. They even corrected some design flaws from the original builders.
We were very happy with their communication skills as well as their working skills. Would recommend to others!!!read more
Donald Dombroski
01:02 19 Jan 18
CCH&A got our heating unit up and running quickly and in an efficient manner. The technicians were friendly, knowledgeable and informative. They really cared about our situation.
Sarah Strange
20:22 21 Feb 18
They did an awesome job! Very professional and quick response. I will be using them again in the future.. their prices beat all other companies I contacted.
Jessica Moore
07:41 22 Feb 18
Great company! They had the best price of everyone I contacted and got back with me immediately! Everyone was very professional! Josh had alot of knowledge on what he was doing and was able to explain everything to me. I will definitely continue to use them and recommend them to my friends and family! You have a new loyal customer!read more
Larry Maddux
16:46 03 Jul 18
Good price and installation for complete Trane 2 stage heat pump and furnace. Just waiting for IP&L to us the rebate check for the high efficiency equipment.
Dennis Spurlin
12:41 09 Aug 18
The serviceman was on time. He fixed the problem quickly and efficiently. I would highly recommend Complete Comfort Heating Air Conditioning & Plumbing.
Sarah Strange
20:21 13 Aug 18
I had a disaster this morning waking up with no AC and a little one. I called Complete Comfort in a panic and the office lady Christina was so nice and made me feel so much better. They sent Josh out right away and he was very professional and assured me he would get it taken care of. He did a wonderful job and was so quick we had cold air within the hour! I cannot thank their team enough for getting me through this horrible day!! You guys are absolutely amazing!read more
Jeremy Dunn
22:50 11 Nov 19
In 2018 our main level Furnace and AC needed replaced. I had multiple dealers give me a quote and Complete Comfort was the least expensive and the specs on the unit they proposed were an upgrade from the other units. On top of that they were able to fit me in the next day and the install team couldn't have been more professional.
We have an upstairs unit as well and When it went bad this year we didn't need to shop around but instead, I called Complete Comfort. True to form, they got us taken care of quickly and the install team did an awesome job.
We have decided to use them for our spring and fall service and that team does an outstanding job as well.
Thank you Complete Comfort Heating, Plumbing and Air Conditioning for being so fantastic at what you do.read more
Justin Cronin
18:25 25 Nov 19
The technician called ahead of the scheduled time to let us know that he was coming and was on time. He was professional and friendly and answered many of my questions concerning our heating system. I was impressed with the value of the maintenance plan that we are on. The maintenance inspection included actual maintenance that other companies do not offer with their plans.read more
Calleen Wilder
18:21 31 Oct 19
Complete Comfort sent Sam out to install a new toilet for me. Sam went above and beyond my expectations to research the core of the problem in order to ensure the new toilet worked perfectly. And, it does. I could not be happier. I will definitely use them for all of my plumbing needs in the future.read more
Mike Frewer
17:02 07 Oct 19
We were looking for service on an existing PTAC and within a few hours we had a response on a service schedule and the technician who came out at the promised time and date was very efficient, courteous and efficient.
They provided a follow up to insure that we were satisfied with with the service...which we are.
A great experience all around.read more
Chris Mayes
00:22 04 Nov 19
We are on fixed incomes, so its very important where our money goes. So my furnace wasn't working ,complete comfort came out looked at my unit and were very nice, Mike,andJosh were nice, helpful and gave us the truth,with a minor repair instead of trying to sell us a new unit like most companies would have done.They didn't have the part and needed to come back the next day, it was late but, Mike fixed us up and while he was here did the mmaintenance, saving him and us another trip the next week thank you Mike and Josh. Great Job, we will be using your company for all our heating, air and plumbing needs. Chris Mread more
Crystal Renfro
15:52 06 Jan 20
Great company! Very friendly fast getting me scheduled. Highly recommend.
Nick Wengler
00:36 18 Jul 16
Very professional and punctual. Scheduled my installation within 2 days of my call. A fantistic job by Garrett and Josh with a clean full heating and cooling installion and an exceptional attention to detail. Would recommend to all.
Deb Hampton
21:12 07 Feb 20
Josh was very thoughtful in explaining in terms everyone could understand. Made our choice easy. Would highly recommend this company.
Adam Alfeld
19:07 31 Mar 20
I initially had a hot water line leak which I got fixed with Complete Comfort. I then contacted them back to do some plumbing work on my home (new main valve replacement and some shower replacement work). Complete comfort stayed in contact with me during the scheduling and appointment arrival. While here they completed the work requested and at the quoted amount. I was very pleased with the work I have had done with Complete Comfort.read more
George Lee
19:24 08 Apr 20
The servicing technician, Daniel Hale, was great. He was one of the technicians that installed our new system last summer. Not only did he know our system, but he also knew the layout our home. It was great to have a familiar face show up to do the service. Daniel, as well as everyone at Complete Comfort, has been very courteous, knowledgeable, and extremely professional.read more
Rachel Martin
18:27 29 Apr 20
I have been so happy with the service from Complete Comfort Heating, Air & Plumbing. They have not only fixed the issues, but have helped inform me how to keep things working better. I would definitely recommend them to anyone who needs Heating, Air or Plumbing work done!
Erin Cole
15:10 08 Apr 20
Always a pleasant experience when I deal with Complete Comfort. They had to totally replace my HVAC system and we are very happy with results and free maintenance package that came with it. All the techs who have been in my home are very professional. I would highly recommend this company for your HVAC needs.read more
Jeff Zickgraf
23:59 05 Jun 20
Complete Comfort installed an air conditioner a couple years ago which has been working well. They perform service on my furnace and on my AC each year. They are professional and a good value. I get a text when they are on their way and they haven't fallen outside the schedule window yet. During the covid crisis, 2 gentlemen came to my door for the appointment with their masks already on which was much appreciated.read more
Heidi Smith
22:18 18 Jun 20
I'd rather choose, great value, very responsive, on time, professional. The Train line is the best quality. We did our due diligence and received bids from 4 companies. None were as good as Complete Comfort. They responded promptly, gave us their cell numbers, were available after hours to go over our quote. They sent text messages with a photo of their employee that would be in our home. I cannot say better things about this company. From the sales person to the technicians, to the office staff. There is No One Better. They will have our business in our next home from the beginning. Great Job Complete Comfort. It has been a pleasure!read more
Myron Snelson
23:04 25 Jun 20
My water heater stopped working. Complete Comfort pulled technicians from a construction site to service my call the same day. The lead technician, Alan, inspected my water heater with me and showed/explained to me what he found...a dead water heater. It was leaking water, and not from the heating elements...not good! Although we have gas in the same closet area as the water heater, the dead water heater was electric. I asked them to give me two estimates: 1) a straight electric replacement, and 2) a conversion to gas. I chose to make the conversion to gas.
Alan and Noah came out early the next day and worked nearly the entire day on the conversion, including draining and removing the old water heater and placing the new one (both upstairs!), connecting the water pipes, and connecting the gas. But most impressively, they installed a power vent with pvc pipe through the roof. To do that, Alan had to first climb up in the attic to cut a hole and later climb up on the roof to add flashing.
The only problem they encountered was finding power for the power vent. They tried their best to make something work, but after about two hours, confessed they were not electricians and were just trying make something work for me. I was sitting in the next room, and I can testify to their effort! I did end up calling an electrical firm that understood the situation perfectly and is coming out to transform the now unused 220 line to a 110 line for the power vent.
In summary, Alan and Noah were both excellent representatives for their company and did a tough job very well!read more
Daryl Hensel
16:16 18 Jul 20
Working with Complete Comfort was a wonderful experience. After having contacting a competitor two weeks prior for an appointment and having them not show up, I decided to contact Complete Comfort. They were able to come out the next day to look at the AC. They quoted me prices on fixing the current unit, and a new unit. I decided to get a new unit, and within a few days, will be installing it. Thank you, Josh for taking care of us.read more
Billie Jo Limbach
15:40 22 Jul 20
Brett, Daniel and RC were terrific. Friendly and knowledgeable. Answered all my questions. Love my new Trane A/C unit, furnace, air purifier and surge protector. In today’s environment having a good air purifier was important to me. They were on time, worked hard, and cleaned up everything. Thank you Complete Comfort !read more
kalimyre
21:13 29 Jul 20
Did a great job on my AC repair - came out and completed the job all in the same day that I made the phone call. Charged me far less than a competing company estimated. Josh was professional and knew his stuff. Only caveat was that they stuck a sign in my yard with their logo without asking me. Still, I was impressed and they've earned my repeat business.read more
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